Features

Curve system gives all of your general staff the same tools to strengthen friendships, commemorate milestones, and celebrate holidays and events. Our eCard CRM Lite comes with a set of standard tools, specially developed to create your perfect eCards that conveys your message to your audience uniquely.

System Features

YOUR OWN URL

The platform will run on your branded corporate URL! Upon providing us with the desired URL (example; yourcompanyecards.com), team Curve will register the domain name on your behalf. If you prefer, you may register your own. Simply point to our DNS and let us do the rest! If you want your eCard platform to show up under your existing company URL (example; ecards.yourcompany.com), we will work closely with your IT department to make a simple host entry on your DNS. Once this has been done, team Curve will set up your branded platform, upload your customized eCards, test your system, and you are ready to go!

PROMPT DELIVERY

  • Choose your desired corporately-customized eCard template.
  • Select the recipient(s) whom you want to receive your eCard.
  • Give your eCard a catchy subject.
  • Type a brief message that will appear within the eCard.
  • Your name will automatically appear at the bottom (Optional).
  • Your recipients receive their eCards in their inboxes right away, unless the eCard is scheduled for a certain date.
  • The message is delivered to the recipient(s) as if it were coming from your mailbox.

DATA PROTECTION

The client is the sole and exclusive owner of the trademarks, logos and all other identification used in connection with the client, including client’s authorized users. The uploaded data to the platform by the client and the authorized users, such as customized messages, email addresses, personal information and recipients’ information, are properties of the client and protected from distribution, release, or any other use under the Curve Privacy Policy.

AUTOMATED UPDATES

New updates are downloaded and installed immediately they are available, keeping your platform up-to-date. The update patches are performed to address security vulnerabilities in existing platforms and they contain bug fixes, new styles and navigation systems to assist in improving user experience.

NETWORK RESTRICTIONS

For the companies that want to take advantage of our platform for employee recognition, we have included a network restriction that could be implemented to close the network. This will restrict the ability to send eCards or general messages to the associates of your organization. The managers and employees communicate within the network and will not be able to deliver the messages to external e-mail addresses. The messages will stay within the provided email domain(s) network.

MOBILE SOCIAL

In this day of advancing technology, it’s a fact that most people use their phones for everything; from email to Facebook. Our platform allows you to deliver a rich and engaging brand experience to any mobile device! In addition to this, your users will be able to work on their own mobile devices and operating systems to customize and send their eCards on the go! The specially designed mobile app will redirect your platform domain users to their secure accounts with ease! Curve provides mobile access to the branded eCards via the responsive website and/or via the downloadable app.

EFFICIENCY AND COST EFFECTIVENESS

Sending eCards can save costs and be more efficient than sending traditional print cards. For many businesses and institutions, mailing a traditional print card to clients, customers, donors, subscriber list, etc. is a cumbersome process, let alone the labor required. Usually, the time and money clients would devote designing and mailing print cards speaks inefficiency. Quite often, clients can save money and a lot of valuable time by opting to forward a business holiday eCard. Also, the recipient is furnished with a richer experience and clients can use online technologies with eCards to fulfill a number of marketing initiatives they have.

API/AD INTEGRATION

Our platform has the ability to connect your software applications such as your intranet, internal programs and most popular apps to the eCard platform through API (Application Program Interface) to allow the transfer of certain information, as directed by the client, to the eCard platform The API is a set of routines, protocols and tools for building and connecting software applications. Integration with your AD (Active Directory) is a great opportunity to use our Single-Sign-On option so your users don’t have to remember more passwords. Curve will work closely with your IT team to specify the type of API or AD requirements and set the rules to make the connection happen and allow Single-Sign-On feature.

MULTIPLE LANGUAGES

With Cure, global organizations now have the ability to provide their associates with a platform covering multiple languages! You can create the full site in multiple languages, including all the site-pages, functionality, buttons and processes, giving the user the option to switch between the available languages. Engage your global community users to share and communicate from one place without the need to create multiple systems with different languages.

BRAND CHOICE

eCards for each brand! This feature will allow your users to select from the available brands/logos, and they can apply the logo on the eCard with one mouse click (all in one screen and under the same design). This powerful feature will deliver significant cost and time savings.

User Features

ADDRESS BOOK

Creating an address book allows you to easily generate an eCard mailing list. The address book is completely managed by the individual user. The user will have the ability to sort, update, add/or delete any contact. The contacts’ list is equipped with standard fields to accommodate the imported details such as e-mail address, name, phone number and company name. Contacts can be entered manually or imported with Advanced Upload Component (AUC) via a CSV file.

ACTIVITIES AND ACTIONS

  • View a historical listing of every eCard delivered.
  • Monitor the recipients who have or haven’t opened your eCards. You can also receive an email notification informing you of when a message is read.
  • View and modify scheduled messages.
  • Keep track of the recipients who received a campaign to ensure the same message is not sent to them more than once.
  • View the messages that were undeliverable and the reasons why.
  • Manage the messages in the activity record.
  • Sort sent messages by dates and control the display number.

SECURE LOGIN

The eCard platform provides your employees with a branded and secured way of promoting their corporate identity internally and globally. The Closed Platform version offers maximum security to its users. It features secure login upon email address verification and allows privacy and content protection.

IMPORT CONTACTS

The Advanced Upload Component (AUC) will automatically format your CSV file for proper listing. Upon notifying the user and receiving action permission, the Advanced Upload Component (AUC) will organize your contacts and remove the duplicated entries. This happens during the upload procedure, if you are not familiar with creating a CSV file, that’s okay! Easy-to-follow instructions will be provided.

SYNC CONTACTS

The platform will help you keep track of hundreds of contacts across multiple sites and services. The syncing-your-contact feature will also help you to keep your contacts up-to date effortlessly.

DISTRIBUTION LISTS

User-Managed Distribution Lists (add-on to the Address Book) allow users to create unlimited separate contact groups in order to channel specialized messages to each group. The Global Distribution List module allows the administrator to upload and manage corporate contacts for all registered users to view. Through this Master Distribution List, contacts can easily be added, modified, or deleted by the administrator, saving a vast amount of time and energy.

MAIL MERGE

Mail Merge is the automatic addition of contacts saved in your address book to the message you send. You can add multiple recipients at once in order to facilitate sending your eCard. With Mail Merge, each message is a separate mailing. This means that each recipient will believe they are the sole recipient of each message. You can use Mail Merge to send the personalized eCards by name to recipients in your address book or in a distribution list.

SCHEDULED ECARDS

You have the option to select a future date to deliver your messages. If a future date is selected, you will always have the option to push this date further or stop the delivery of the message, if necessary. The scheduled messages will be saved under the Scheduled Messages tab for easy overview and access. Once sent on the selected dates, the message will be transferred from the scheduled messages section to the history section. Schedule your Christmas or birthday eCards months in advance and never worry about them again.

GROUP ECARD SHARING

Sharing eCards with others is a great idea. Apart from saving time, it makes sure you don’t have to send multiple eCards to the same person. For example, you can create a birthday eCard, select other users from your community and invite them to write their own personalized message on the same eCard! The eCard will be delivered to the recipients on the selected delivery date containing all the personalized messages entered by the users. The recipient will appreciate the way you and your colleagues gathered to celebrate her through the unique birthday eCard.

REMINDERS

Use the Reminder’s Calendar to create unlimited reminders to help you to keep-up with important events. You will have the option to control how the reminders are delivered to you! Also, you have the option of selecting whether to receive reminder notifications or not. If you prefer to receive reminder notifications by email, turn the “Reminders” feature ON. If you prefer not to receive them, turn it OFF. Also, you can edit or delete reminders from your calendar.

Admin Features

DETAILED REPORTS

With the Dated Reports feature, you will be able to easily specify certain dates/periods to generate the reports you desire. Dated Reports has proven to be a very useful tool to retrieve information quickly and efficiency. You will have the chance to view a historical listing of all eCards delivered by all users, as well as the ability to view the amount of eCards sent out by each associate.

 

VIEW RATE

The ability to evaluate the conversion rate for each campaign is included in each standard report. This will give you a clear view on how your campaigns perform through their cycle and the overall performance of the platform. These conversion rates will help you plan for your next campaign. You will also find a more-improved user experience through notification and posting special notes specific to each campaign.

 

GLOBAL DISTRIBUTION LISTS

These lists are created and managed by the site admin only for adding corporate general contacts to different lists. Once a global distribution list is created, it will become visible to users in the directory of distribution lists, from which they can now select contacts to send eCards to. These lists are very helpful for businesses who would like to store general contacts in one place, and with access to sharing the contacts with users. Users may view the contacts and send eCards to them. However, they will not be able to delete, update, or modify any contact on these lists, as only the admin can perform these actions.

AUTOMATED SPECIAL OCCASIONS

Special Occasion eCards are templates created by the admin with mostly fixed dates, such as those for religious holidays, anniversaries, events, etc. The users may access special occasion eCards, customize messages and add their own contacts before sending. The users will be allowed to set their own delivery date up – to one week – before the date of the occasion. Special occasion eCards are also managed by the admin.

ECARD VIEW

This optional report and feature gives you the ability to view a copy of sent eCards including the personalized message that was generated by your user. This will allow you to see how your sent messages look and whether they were sent with your company’s personal standards or not. Based on the access to the sent messages, the project manager will be able to carry out actions like performing a training session, deciding the need for changes, and more. The project manager can also send a generic message to the users. Such messages may include, but not be limited to, instructions on what they should consider when personalizing their eCards.

BOUNCE BACK CONTROL

Our 505/Bounce Back Report Generator is designed to create a list of the returned and failed messages. The report details will specify the reasons for the delivery failure, type of bounce (soft or hard), failure code and a list of failure codes clarification to ensure you understand each properly. This will assist you in many things, including, but not limited to, advising your users to update their contact lists to perform in an up-to-date manner.

SEND ON BEHALF

If you would like to send eCards on behalf of your company to clients and vendors, Curve will set your account as a Super User account. When you customize your chosen eCard, a list of all of your users will be given. You will be able to simply select the names from the list to include in your message. This works very well with the Digital Signatures feature to include and manage the signatures in a professional way.

MANAGE ECARDS

As an admin, you will be able to manage the eCards by making them active or inactive. Executive eCards are exclusive templates designed to be used by the corporate executives only. However, you will have the option to make the eCard visible for executives only or for everyone (All users).

MANAGE USERS

The ‘Manage Users’ feature is an excellent feature to keep control of all activities and performance of your platform. You will be able to add or import new users and send them automated invitations with temporary passwords to set their login credentials. You will have the opportunity to activate or deactivate registered users and keep user record up-to-date. User Group: Executives will have access to eCards which are not visible to regular users. Editing user information or deleting actions are available as well. Once a user is deleted, the user will not be able to access the platform anymore.

ANNOUNCEMENTS

You will be able to view a list of every associate within your organization that has registered on your platform. The list will include any information related to the user. Thus, it is a great way to communicate with your registered users and you will be able to send them messages directly from your admin area. These messages may contain instructions, announcements, assistance and more. You might also want to notify them about any upcoming campaigns along with the launch dates. Communication messages are completely managed by you. They can be sent via email, launched upon user login, or both.

TRUSTED BY

“With over 4,000 employees, sending e-cards on behalf of everyone’s’ business contacts seemed daunting. Curve’s e-card web application made the process easy, efficient and affordable. The Curve team was easy to work with and flexible to our needs. The set up process ran smoothly and timely. Upon rolling out our new e-card site, we received wonderful feedback from the user community. Users found the system simple to use and intuitive to navigate. I would not hesitate to call on Curve again in the future.”

– Scoti Ann Nadig, Graphic Services Manager, Communications Group, Forest City.
 
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Curve eCard CRM Lite is crafted for every business – small, mid, large, and global! It is made to fit any type of business and shapes. The demo experience is as real as it gets before your own branded platform goes live!

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